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IT Support Specialist

2 months ago


South East, United Kingdom Syntax Consultancy Ltd Full time
IT Support Engineer

Are you a skilled IT professional looking for a challenging role in the education sector? We have an exciting opportunity for an IT Support Engineer to join our team at Syntax Consultancy Ltd.

About the Role

We are seeking a highly motivated and experienced IT Support Engineer to provide technical support for several schools in the East Hampshire area. As an IT Support Engineer, you will be responsible for providing day-to-day IT support for desktop PCs, mobile devices, laptops, Chromebooks, and tablets.

Key Responsibilities
  • Provide technical support for desktop PCs, mobile devices, laptops, Chromebooks, and tablets
  • Support for printers, scanners, interactive whiteboards, projectors, and audio/visual equipment
  • IT problem diagnosis, trouble-shooting, image build/deploy tools, Microsoft and Apple devices, MS Windows, Office 365, Google Workspace, and wireless networking
Requirements
  • Proactive and organized with excellent workload prioritization skills
  • Approachable and professional with excellent customer-facing skills
  • DBS certificate (Enhanced Disclosure) and previous schools/education sector experience preferred
  • Professional IT qualifications would be an advantage (e.g., CompTIA A+, MCP, MCITP, MTA, MCSE)
What We Offer
  • Salary up to £32,000 base (DOE)
  • 25 days holiday (plus BHs)
  • Medical healthcare
  • Life assurance
  • Group personal pension plan