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Neighbourhood Team Leader

2 months ago

Boston, Lincolnshire, United Kingdom Lincolnshire Housing Partnership (LHP) Full time
Job Title: Neighbourhood Team Leader

Location: Grimsby / Boston, Lincolnshire

Salary: £36,186 per annum

Lincolnshire Housing Partnership (LHP) is seeking a motivated and customer-focused Neighbourhood Team Leader to join their team. As a Neighbourhood Team Leader, you will be responsible for managing a high-performing team of Neighbourhood Officers and Allocations Officers to deliver excellent and innovative customer service.

Key Responsibilities:

  • Manage a team of Neighbourhood Officers and Allocations Officers to achieve performance targets and maintain a high level of service delivery.
  • Ensure the service is delivered to the highest standard, meeting quality and efficiency standards and KPIs.
  • Develop and implement effective internal and external partnership working skills, relationship building, negotiation, and influencing.
  • Have direct line management responsibility for a team of Neighbourhood Officers and Allocations Officers.

Requirements:

  • One-year relevant experience in the social housing sector.
  • Proven experience of leading a team, motivating, coaching, and developing staff to achieve performance targets and maintain a high level of service delivery.
  • Professional qualification in housing and/or customer service with a desire to progress through training and personal development.

How to Apply: If you are a motivated and customer-focused individual with a passion for delivering excellent customer service, please click apply to be redirected to our website to complete your application.