Financial Services Assistant

3 weeks ago


London, Greater London, United Kingdom 5 Hertford Street Full time
Financial Services Assistant Job Description

At 5 Hertford Street, we offer a unique and exciting opportunity for a Financial Services Assistant to join our Finance Team. The successful candidate will work closely with the membership team to ensure seamless service delivery and accurate billing information.

The ideal candidate will possess excellent communication skills, a strong attention to detail, and proficiency in using billing software and MS Office applications. They will also have previous experience in a customer service or billing role and be proactive with a friendly and professional demeanor.

Responsibilities
  • Investigate and resolve billing discrepancies and issues
  • Work closely with the membership team to ensure seamless service delivery
  • Identify opportunities to streamline billing processes
Requirements
  • Previous experience in a customer service or billing role
  • Strong communication skills and telephone manner
  • Excellent customer service skills with a friendly and professional demeanor
  • Strong attention to detail and high level of accuracy


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