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Deputy Store Manager

1 month ago

Crawley, West Sussex, United Kingdom New Look Full time

About the Role:

We are seeking a highly skilled Deputy Manager to lead our Crawley Store team and drive commercial success.

Key Responsibilities:

  • Lead and inspire a team to deliver exceptional results through commercial acumen, collaboration, and customer obsession.
  • Develop and implement strategies to drive sales growth, improve customer experience, and enhance team performance.
  • Work closely with the Territory Leader to identify opportunities and implement initiatives to impact KPIs, customer service, and team development.
  • Ensure store performance is aligned with company objectives and goals.

About You:

  • Proven experience in store management or deputy management, with a track record of effectively leading and managing a team.
  • Strong commercial acumen and ability to drive sales growth and improve customer experience.
  • Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
  • Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.

Why New Look:

New Look is a global, multichannel brand offering on-trend, value-fashion for women, men, and teenage girls. We pride ourselves on delivering fabulous products at a price our customers can afford. Our values inspire us every day: we play to win, we are customer-obsessed, and we work as one. We offer a range of benefits, including 40% staff discount, monthly 25% off privilege vouchers for family and friends, quarterly sample sales, and a Stakeholder Pension. We are a flexible employer, and our colleagues work a range of patterns. If you have a specific pattern in mind, we are keen to discuss this with you in line with the output needed for the role.