Sales and Support Advisor

1 week ago


Huddersfield, Kirklees, United Kingdom Mamas & Papas group Full time
Job Description: As a Customer Care Advisor at Mamas & Papas, you will be responsible for delivering exceptional customer service and support across various channels, including phone, email, and social media. You will also be expected to work collaboratively with other teams to resolve customer issues and improve overall customer satisfaction.

Key Responsibilities:

• Handle customer inquiries and resolve issues efficiently and effectively
• Maintain accurate records and reports
• Contribute to continuous process improvements
• Work collaboratively with other teams to resolve customer issues

Requirements: To be successful in this role, you will need to possess excellent communication and problem-solving skills, a passion for customer service, and a willingness to learn and grow. You should also be proficient in using technology and have experience working in a fast-paced environment.

Salary: £19,500 - £24,000 per annum, depending on experience.

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