CQC Registered Manager

1 month ago

Slough, Slough, United Kingdom Varang Recruitment Full time
Job Title: CQC Registered Manager

Varang Healthcare is seeking an experienced and skilled Registered Manager to lead our home care service in the local community, providing high-quality care to elderly and vulnerable individuals.

Key Responsibilities:
  • Ensure the provision of high-quality care services to vulnerable people living in their own homes.
  • Manage and deploy teams of care workers who provide care and support to vulnerable adults.
  • Implement and maintain consistent application of company policies, procedures, and approved practice.
  • Meet and exceed financial and growth targets.
Specific Responsibilities:
  • Implement supervision and appraisal policy for all staff, including regular supervision and appraisal.
  • Ensure efficient scheduling of care staff to enable them to spend allocated care time with each service user.
  • Ensure care staff follow agreed care and service user plans, including visit length and adherence to CQC Fundamental Standards.
  • Liaise with office staff to plan marketing activity and make recommendations to the Operations Director.
  • Ensure all care staff complete required training to meet CQC Fundamental Standards and complete the Care Certificate prior to probation signoff.
  • Identify development and training needs for care staff and source training programs to meet these needs.
  • Maintain accurate records of recruitment, training, and supervision.
  • Ensure accurate records of sickness, holiday, and other absence for all staff.
  • Conduct initial assessments, including care needs assessments and health and safety risk assessments, for all service users.
  • Ensure appropriate records of assessments are maintained and actions required to mitigate risk are carried out.
  • Be responsible for the health and safety of staff and service users, ensuring company Health and Safety policies and procedures are always applied.
  • Consult with service users and their informal carers during care planning and throughout service provision.
  • Conduct service user reviews and record them in line with CQC Fundamental Standards and Local Authority requirements.
  • Manage complaints, compliments, and comments, including remedial action and record keeping.
  • Ensure compliance with the Data Protection Act, particularly in relation to service user and care worker records.
  • Ensure accurate and timely payroll and invoicing.
  • Collect monies due from care workers in a timely manner.
  • Build and maintain harmonious working relationships with Local Authority representatives.
  • Attend and participate in Local Authority meetings as appropriate.
  • Manage the office budget and operate as a profit centre.
  • Report Key Performance Indicators accurately and timely to the Operations Director.
  • Ensure effective and timely communication within the office, with field staff, users, purchasers, and other stakeholders.
  • Apply Company policies and procedures relating to equal opportunities and anti-discriminatory practice in the management and delivery of the service.
  • Provide on-call and care services as required to ensure the safe and efficient output of the business.

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