Technical Team Lead
3 weeks ago
About the Job:
This is an exciting opportunity for a Technical Team Lead to join our IT department in Ipswich. As a senior IT support manager, you will be responsible for leading and supporting a busy IT helpdesk, ensuring technical resolution of business-critical systems.
You will oversee and manage IT infrastructure including servers, networks, and hardware, with a focus on Microsoft 365 and Azure. You will also act as an escalation point for incidents impacting service delivery and ensure effective monitoring, control, and support of service delivery processes.
Job Description:
- Lead and guide the Service Desk team with technical expertise
- Manage and troubleshoot IT infrastructure including servers, networks, and hardware
- Act as an escalation point for incidents impacting service delivery
- Ensure effective monitoring, control, and support of service delivery processes
- Influence infrastructure design and configuration
- Deliver Infrastructure and Business Change projects
What We Are Looking For:
- Strong infrastructure knowledge and experience with Microsoft 365 and Azure
- Proven leadership capability and ability to influence infrastructure design and configuration
- Experience with SQL Server Administration and Troubleshooting
- Windows 10/11 Administration and Troubleshooting experience, including migrations
Our Company:
- Pure Resourcing Solutions is a leading recruitment agency based in the UK
- We specialize in IT and technology recruitment
Salary: £60,000 per annum, plus benefits
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