Client Relationship Manager
3 weeks ago
Job Description:
We are seeking a skilled Technical Project Coordinator to join our team. As a key member, you will be responsible for managing client relationships and overseeing web development projects.
As a Client Relationship Manager, you will work closely with clients to understand their technical requirements and business goals, translating these into actionable project plans. You will also provide technical insight to both clients and internal teams using your expertise in CMS, CRM, WordPress, and eCommerce platforms.
This is an exciting opportunity for someone with experience in account management, project coordination, and technical guidance. If you have a passion for delivering outstanding client service and staying up-to-date with the latest web technologies, we encourage you to apply.
About the Role:
- Client Relationship Management: Act as the primary point of contact for clients, ensuring excellent communication and support throughout the lifecycle of projects.
- Project Coordination & Execution: Work with clients to understand their technical requirements and business goals, and translate these into actionable project plans.
- Technical Guidance: Provide technical insight to both clients and internal teams, using your expertise in CMS, CRM, WordPress, and eCommerce platforms.
Key Responsibilities:
- Project Scoping: Collaborate with clients to define project scope, timelines, and deliverables.
- Client Communication: Develop and maintain strong relationships with clients, ensuring effective communication and support throughout the project lifecycle.
- Technical Support: Provide technical guidance to clients and internal teams, using your expertise in CMS, CRM, WordPress, and eCommerce platforms.
About Austin Fraser:
Austin Fraser is a forward-thinking company committed to delivering exceptional digital solutions. We offer opportunities for career growth, develop new skills, and make a real impact within a collaborative environment.
Requirements:
- Experience in Account/Project Management: At least 2 years of professional experience in managing website and software development projects.
- Technical Proficiency: Solid understanding of HTML, CSS, JavaScript, and popular web development frameworks.
- Experience with CMS and eCommerce: Strong background in CMSs like WordPress, and experience with eCommerce platforms.
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Free parking
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