Delegated Claims Specialist

3 weeks ago

London, Greater London, United Kingdom The Travelers Companies, Inc. Full time
About the Role

We are seeking a skilled Delegated Claims Specialist to join our team in London or Redhill. As a key member of our Claims Europe department, you will play a critical role in managing the Delegated Claim Authority (DCA) due diligence and audit process.

>Key Responsibilities
  • Coordinate the application of the Delegated Authority Control Framework, providing guidance to Underwriters and Claims.
  • Ensure compliance with Lloyd's minimum standards and Enterprise/International protocols on DCA, updated Codes of practice, Conduct Risk requirements, and DCA data requirements.
  • Manage DCA audit schedule and DAM Workbasket, ensuring audits are scoped, conducted, and reviewed, with follow-up actions documented and mitigated in accordance with internal controls.
  • Prepare and maintain various management reports as required.
Requirements
  • Previous experience of DCA management.
  • Intermediate knowledge and ability required in respect of analytical thinking, judgement, decision making, communication, and strong team work.
  • Demonstrates intermediate ability in the areas of positive interaction with underwriters, internal and external auditors.
  • Demonstrates intermediate knowledge and ability in respect of Microsoft office systems, including Excel and PowerPoint.
  • Demonstrates intermediate relationship management skills.
  • Intermediate knowledge of organisational and regulatory rules, policies, procedures.
What We Offer
  • Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
  • Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
  • Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
  • Wellness Programme: The Travelers wellness programme is comprised of tools, discounts, and resources that empower you to achieve your wellness goals and caregiving needs.
About Us

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

We are committed to making Travelers Europe a great place to work, and we are passionate about our values: Committed, Connected, Creative, and Energised.

We believe that our employees are our greatest asset, and we are committed to supporting their growth and development.

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