System Administrator II
1 month ago
Job Summary:
The System Administrator II will play a key role in the day-to-day operations and support of our multi-site virtualized Windows Server, Cisco network gear, and Palo Alto firewall environments. This position requires a strong focus on systems integration and performance, with a commitment to adhering to industry best practices and company policies.
Key Responsibilities:
- Assist in the planning and scheduling of project work to meet assignment time-frames
- Collaborate with the Operations System Administration team to provide 2nd tier support to enterprise systems
- Work with the System Engineer, IT Security, Application Development, Network, and Operations Service teams to maintain the IT infrastructure
- Accept technical responsibility for equipment and assigned technologies
- Document the design, implementation, and final configuration of both new and existing technologies and equipment
- Escalate intractable problems to vendors and/or senior manager for resolution
- Open problem reporting tickets and accurately use all problem tracking software systems
- Be on call and provide critical incident response 24/7/365
Requirements:
- Well-developed written and verbal communications skills
- Fluency in the English language
- Compliance with internal controls
- Experience with Microsoft Server and Active Directory, Microsoft Windows 10, VMware Virtualization technologies, Opsview, Veeam Backup, Ivanti Windows Batch, Cisco WebEx technologies, Microsoft Exchange/Office 365, and Cisco IOS
- Experience with Palo Alto, PowerShell scripting, Load Balancer technologies (F5, Avi), Cisco UCS Blade System, 3PAR SAN, Velo Cloud, Ring Central, and Industry Standard Casino Gaming Applications is a plus
- A Bachelor's degree in Information Systems or equivalent training and experience is preferred
- 5+ years of relevant application and/or IT operations experience
- Proven experience with Virtualization technologies, extensive experience with Active Directory, and hands-on network, software, and hardware troubleshooting experience
Travel Requirements: 25-75% depending on projects
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