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Transport Operations Manager

2 months ago

Glasgow, Glasgow City, United Kingdom Wayfair Full time
Transport Team Leader Opportunity

We are seeking a highly motivated and experienced Transport Team Leader to join our team at our Glasgow Depot. As a key member of our PM Team, you will be responsible for managing, motivating, and engaging our partner driving teams to deliver exceptional customer experiences.

Key Responsibilities:
  • Lead and manage a team of drivers to ensure efficient and safe transportation of goods
  • Monitor and analyze key performance indicators to optimize delivery times and customer satisfaction
  • Develop and implement strategies to improve team performance and productivity
  • Collaborate with cross-functional teams to resolve operational issues and improve processes
  • Provide coaching and training to team members to enhance their skills and knowledge
Requirements:
  • Proven experience in a fast-paced warehouse, logistics, distribution, or transport environment
  • Strong communication and interpersonal skills to effectively engage and motivate teams
  • Ability to analyze data and make informed decisions to drive business outcomes
  • Basic routing techniques and experience with monitoring driving trends
  • Awareness of customer experience and ability to deliver positive outcomes
  • Good IT skills and experience with Google or Microsoft tools
About Us:

Wayfair is a community of innovators, risk-takers, and trailblazers who celebrate our differences and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all.

We are an equal opportunity employer and do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.