Defendant Insurance Advocate
7 days ago
Fqps is committed to providing exceptional service to our clients, and we are seeking a dedicated Defendant Insurance Advocate to join our team. As a key player in our defendant insurance team, you will be responsible for progressing motor insurance claims, delivering high levels of service and ensuring compliance with client requirements.
Job Description:
- Action cases in line with company/client service standards and protocols, utilizing Proclaim case management system to handle caseload.
- Analyse risk and develop sound judgement to justify decisions, managing liability disputes, repair and credit hire claims, MOJ and non-MOJ personal injury claims, OIC portal claims, indemnity disputes, and allegations of fundamental dishonesty.
Key Responsibilities:
- Prioritise work to meet client service level agreements and deadlines, utilising analytical skills to develop sound judgement.
- Manage a busy caseload, ensuring compliance with client requirements and delivering high levels of service.
Requirements:
- 1+ year of experience in defendant / claimant RTA cases, including repair and credit hire claims.
- Desirable skills include third party intervention experience, motor personal injury cases including MOJ/OIC Portal cases, and litigation experience.
Estimated Salary: £35,000 - £45,000 per annum
Working Conditions:
- 37.5 hours per week, Monday - Friday, hybrid remote working option available in Warrington.
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