Service Delivery Manager
4 weeks ago
Service Development
As a Service Manager at FitzRoy, you will be responsible for ensuring person-centred approaches are in place to deliver the outcomes the people we support want. This includes developing activities and plans that truly transform the lives of the people we support according to their needs, wishes, and aspirations.
You will engage with the local community and promote the involvement of the people we support and FitzRoy's profile. Regular audits for quality, compliance, and business performance will be completed in line with FitzRoy requirements, and progress will be reported on, creating effective action plans for improvement where needed.
Annual business plans will be created and reviewed, and action will be taken to meet agreed performance indicators. A safe working environment will be provided for the people we support, staff members, and visitors.
Team and Resource Management
You will recruit, develop, and motivate staff members and volunteers to meet the needs of the people we support. This includes ensuring team members are performance managed effectively, giving clear expectations for standards.
Staff members will be identified with areas of key responsibilities that develop their roles, add value to the service for the people we support, and engage them fully as members of the FitzRoy team. Rotas will be effectively managed to utilise resources efficiently to meet the needs of the people we support.
You will be accountable for the financial performance of your location and for the financial plans for the people you support. All records and reports will be completed in an accurate and timely way, and administrative processes will be adhered to.
Communication Excellence
You will ensure opportunities arise for the people you support to have a voice in their service, FitzRoy, and the wider community in as many ways as possible. The meaningful, active involvement of the people we support in the continuation of quality services will be promoted.
Equal opportunities, cultural diversity, and the rights of people will be promoted, and everyone will be treated with respect and dignity. Effective communications will be established and maintained with the people we support, their families, the local community, and local professional networks.
Internal communications will be positively managed to ensure staff members, volunteers, the people we support, and family members are aware of key decisions and keep the organisation informed through the line management structure.
A strong customer focus will be maintained through continuous improvement.
Requirements
NVQ/Diploma Level 3 in Health and Social Care or any equivalent qualifications in the appropriate field are required. Experience of managing Learning Disability Support Services is essential.
A passion for leading positive change, a resilient, resourceful, and solutions-focused attitude, and a commitment to transforming lives and promoting the rights of people with disabilities are necessary.
A driver's licence and vehicle are essential, with mileage paid. Experience of supporting people who have complex support needs and leading on risk assessment and risk management for people with complex support needs are also required.
Benefits
25 days holiday plus Bank Holidays – increasing with service, free membership of our Health Cash Back Scheme for you and your family, an Employee Assistance programme, paid DBS certificate, training and development to further your skills, loyalty awards, life assurance, Perkbox shopping discounts, and a holiday top-up scheme are offered.
-
Service Delivery Manager
1 month ago
Didcot, Oxfordshire, United Kingdom FitzRoy Full timeService ManagerWe are seeking a highly motivated and experienced Service Manager to join our team at FitzRoy. As a Service Manager, you will be responsible for leading our team to deliver high-quality support services to individuals with learning disabilities, complex needs, and autism.Key Responsibilities:Develop and implement person-centred approaches to...
-
Service Delivery Manager
4 weeks ago
Didcot, Oxfordshire, United Kingdom FitzRoy Full timeService ManagerWe are seeking a highly motivated and experienced Service Manager to join our team at FitzRoy. As a Service Manager, you will be responsible for ensuring that our services are delivered to the highest standards, meeting the needs and aspirations of the people we support.Key Responsibilities:Develop and implement person-centred approaches to...
-
Service Delivery Specialist
4 weeks ago
Didcot, Oxfordshire, United Kingdom Rullion Limited Full timeService Support OfficerAt Rullion Limited, we are seeking a highly skilled Service Support Officer to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our services.Key Responsibilities Deliver exceptional service to our clients Collaborate with internal teams to ensure operational efficiency...
-
Service Delivery Specialist
4 weeks ago
Didcot, Oxfordshire, United Kingdom Rullion Limited Full timeService Support Officer - CateringKey Responsibilities:Deliver exceptional service in a high-stakes environmentEnsure operational efficiency and effectivenessSupport the team in achieving business objectivesAbout the Role:This is an exciting opportunity to join Rullion Limited as a Service Support Officer - Catering. As a key member of the team, you will be...
-
Didcot, Oxfordshire, United Kingdom UKAEA Special Techniques Group Full timeEngineering Delivery Specialist RoleUK Industrial Fusion Solutions Ltd. is a subsidiary of UK Atomic Energy Authority (UKAEA) leading the charge in delivering fusion energy through design and delivery of the Spherical Tokamak for Energy Production (STEP) prototype fusion plant.Job OverviewThis Programme Management Leader role plays a crucial part in ensuring...
-
Senior Service Manager
4 weeks ago
Didcot, Oxfordshire, United Kingdom Bennett and Game Recruitment LTD Full timeBennett and Game Recruitment LTD is seeking a highly skilled Senior Service Manager to oversee the operational activities of a leading supplier of mobile crushing and screening equipment in the UK.The ideal candidate will have experience managing a division in a similar sector, such as agriculture or plant and tool.Key Responsibilities:Oversee the...
-
Christmas Van Delivery Professional
2 weeks ago
Didcot, Oxfordshire, United Kingdom Pertemps Full timePertemps Didcot is currently recruiting for a Multi-drop Van Driver to work for a company based in Didcot.This role will involve delivering parcels in a safe and efficient manner, upholding a high standard of customer service, and communicating with the depot in case of any issues.The successful candidate will be responsible for:Delivering and collecting...
-
Christmas Postal Delivery Driver
3 weeks ago
Didcot, Oxfordshire, United Kingdom Meriden Media Full timeJob Summary:We are seeking a reliable and self-motivated individual to join our team as a Christmas Temp Postal Delivery Driver. As a key member of our delivery team, you will be responsible for delivering parcels to customers in a safe and efficient manner.Key Responsibilities:Deliver parcels to customers in a safe and efficient mannerSort mail in the local...
-
Christmas Postal Delivery Driver Opportunity
3 weeks ago
Didcot, Oxfordshire, United Kingdom Meriden Media Full timeAbout the Role:We are seeking an upbeat and self-motivated individual to join our team as a Christmas Temp Postal Delivery Driver. As a key member of our delivery team, you will be responsible for delivering parcels and post to customers in the local area.Key Responsibilities:Delivering parcels and post to customers in a timely and efficient mannerWorking...
-
Mechanical Services Specialist
5 days ago
Didcot, Oxfordshire, United Kingdom Atlas Workplace Services Full timeAbout the Role:Atlas Workplace Services is seeking a skilled Mechanical Services Specialist to join our team in Oxford. This role involves delivering a wide range of statutory and routine maintenance activities, as well as reactive repairs.Main Responsibilities:Ensure consistent delivery of high-quality mechanical services PPMs, reactive works, and...
-
Delivery Specialist
5 days ago
Didcot, Oxfordshire, United Kingdom ATA Sameday Ltd Full timeATA Sameday Ltd is seeking a dedicated delivery specialist to join our team. As a key member of our operations, you will play a crucial role in ensuring timely and accurate deliveries to our customers.This role requires you to collect from multiple locations throughout the day, covering a 45-mile radius from Didcot. With excellent time management skills and...
-
Head of Trade Services
4 weeks ago
Didcot, Oxfordshire, United Kingdom Hachette UK Full timeJob DescriptionWe are seeking a highly skilled and experienced professional to lead our publisher services, trade customer services, and key accounts team through the next stage of our business transformation.This is a highly visible role within the business, as well as with our publishers and customers, and will require a blend of problem resolution and...
-
HGV Class 2 Delivery Drivers Wanted
4 weeks ago
Didcot, Oxfordshire, United Kingdom M4 Recruitment - Oxfordshire Division Full timeJob DescriptionM4 Recruitment - Oxfordshire Division is seeking reliable HGV Class 2 drivers to carry out store deliveries around the south of England.Key Responsibilities:Deliver goods in roll cages to various locationsAccurately record deliveries, including mileage and fuel usageAdhere to company policies and procedures regarding safety, delivery...
-
Service Manager Position
4 weeks ago
Didcot, Oxfordshire, United Kingdom FitzRoy Full timeService Manager Role OverviewFitzRoy is seeking a highly motivated and experienced Service Manager to lead our team in Oxfordshire. The successful candidate will be responsible for ensuring person-centred approaches are in place to deliver the outcomes the people we support want.Key Responsibilities:Develop and implement person-centred plans that truly...
-
Collections Driver
4 weeks ago
Didcot, Oxfordshire, United Kingdom ATA Sameday Ltd Full timeJob DescriptionWe are seeking a dedicated driver to fulfill customer collections efficiently and professionally. This role requires you to collect from multiple locations throughout the day, covering a 45-mile radius from Didcot.Key Responsibilities:Arrive punctually at the depot at your allocated start time.Collect a scanning device and necessary...
-
HGV Class 2 Delivery Drivers Wanted
4 weeks ago
Didcot, Oxfordshire, United Kingdom M4 Specialists Full timeJob Title: HGV Class 2 Delivery Drivers WantedJob Description:M4 Specialists are recruiting for HGV2 drivers to work with our established client in the south of England. As a key member of our team, you will be responsible for delivering goods in roll cages to various locations.Key Responsibilities:Carry out store deliveries around the south of...
-
Service Engineer
2 weeks ago
Didcot, Oxfordshire, United Kingdom Nationwide Platforms Full timeAbout the RoleWe are seeking a skilled and experienced Service Engineer to join our team at Nationwide Platforms. As a Service Engineer, you will play a crucial role in the effective running of our Depot workshop.Key Responsibilities:Support the Location Service Manager in the efficient management of the Depot workshop.Conduct pre-delivery inspections (PDI)...
-
Service Operations Coordinator
1 week ago
Didcot, Oxfordshire, United Kingdom Rullion Limited Full timeCompany OverviewRullion Limited, a leading provider of human capital solutions, is seeking a highly skilled Service Support Officer to join our team in Culham, Oxfordshire.SalaryThe successful candidate will be offered a competitive salary ranging from £35,000 to £45,000 per annum, depending on experience.Job DescriptionIn this role, you will play a...
-
Operational Transport Professional
22 hours ago
Didcot, Oxfordshire, United Kingdom M4 Recruitment - Oxfordshire Division Full timeAbout This RoleM4 Recruitment is seeking an experienced HGV1 driver to join our client in Didcot, Oxfordshire. As a key member of the team, you will be responsible for delivering goods in roll cages across the south of England.Key Responsibilities:Deliver store stock efficiently and safelyMaintain accurate records of deliveries and collectionsEvaluate and...
-
Senior Care Manager
2 weeks ago
Didcot, Oxfordshire, United Kingdom Hft Full time £30,900Deputy Service Manager Job DescriptionThis role offers a chance to work with Hft, a charity dedicated to supporting adults with learning disabilities. As a Deputy Service Manager, you will be responsible for supporting adults with learning disabilities to live their best lives. You will work closely with the Service Manager to ensure the highest standards of...