Technical Administrator for Thin Film Device Materials Research Platform

2 weeks ago


London, Greater London, United Kingdom Imperial College London Full time

The Royce Thin Film Device Materials Research Platform at Imperial College London is a fully integrated laboratory that enables the creation of Thin Film devices using novel materials. As a Technical Administrator, you will provide high-level technical, administrative, and operational support for the Research Platform, ensuring it operates smoothly, efficiently, and professionally.

You will provide technical support for the laboratory, excellent customer service for internal and external users, and support the Platform's purchasing, financial, and operational processes. Additionally, you will manage office and lab space, and provide administrative support to key Royce academic staff.

Key Responsibilities:
  • Provide a professional and welcoming first point of contact for Research Platform visitors, fielding general enquiries and resolving user issues independently where possible.
  • Ensure equipment booking, charging, and record-keeping processes are followed, and liaise with technical, administrative, and business engagement staff to ensure projects are vetted properly and billing is executed accurately and timely.
  • Use facility booking systems to track usage and generate reports as requested, highlighting and prioritizing any issues for further investigation.
  • Ensure effective communication between the Research Platform user community, external organizations, Royce hub, departmental staff, and students, circulating newsletters and publicity materials.
Requirements:
  • Educated to A level standard (or equivalent) and relevant experience in a similar role.
  • Proven experience of working in an administrative office within a technical core business providing excellent customer service.
  • Proven experience of managing and completing multiple tasks alongside each other.
  • Proven experience of supporting work in a technical environment.
  • A high standard of computer literacy and the ability to proactively use IT: Microsoft Office; email; database; spreadsheets (Excel); presentations (PowerPoint).
What We Offer:
  • The opportunity to continue your career at a world-leading institution and be part of our mission to continue science for humanity.
  • Benefit from sector-leading salary and remuneration package, including 39 days off a year and generous pension schemes.
  • Get access to a range of workplace benefits, including a flexible working policy from day 1, generous family leave packages, on-site leisure facilities, and a cycle-to-work scheme.
  • Interest-free season ticket loan schemes for travel.
  • Be part of a diverse, inclusive, and collaborative work culture with various staff networks and resources designed to support your personal and professional wellbeing.
  • Childcare facilities – Early Years Education Centre.
  • Childcare vouchers – salary sacrifice scheme.
  • Staff accommodation.
  • Our flagship sports centre and gym in South Kensington Campus.


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