Housing and Community Safety Specialist

4 days ago


StainesuponThames, Surrey, United Kingdom AWD online Full time
Job Overview:

We are seeking a skilled and experienced professional to join our team as an Anti-Social Behaviour Case Investigator. The successful candidate will be responsible for managing and investigating complex Anti-Social Behaviour (ASB) cases across the region, ensuring the highest level of customer satisfaction and compliance with relevant legislation.

Key Responsibilities:
  • Manage a caseload of high-level ASB cases, ensuring effective case management and resolution.
  • Investigate ASB incidents, gathering evidence and interviewing witnesses as required.
  • Prepare and present witness statements in court, ensuring effective representation of the organisation.
  • Work closely with the in-house legal team to ensure compliance with relevant legislation and best practices.
  • Provide excellent customer service, ensuring that all stakeholders are informed and supported throughout the case management process.

Requirements:
  • Proven experience in investigating and managing ASB cases, preferably within a housing or local authority setting.
  • Excellent knowledge of current housing and ASB legislation, including up-to-date case law.
  • Ability to plan and monitor workload, prioritising cases and managing competing demands.
  • Exceptional verbal and written communication skills, with experience working with diverse stakeholders.
  • Candidate must have (or be willing to study for) CIH Membership or equivalent suitable qualification.
  • Full UK driving licence is essential.

What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career development and professional growth.
  • Flexible working arrangements, with a focus on work-life balance.

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