Business Systems Analyst

3 days ago

Hermitage, United Kingdom OpenText Full time
About the Role

OpenText is seeking an experienced Business Analyst to join our Professional Services team. As a key member of our team, you will play a critical role in driving business value through the delivery of high-quality solutions to our customers.

Key Responsibilities
  • Collaborate with business stakeholders to gather requirements and develop business analysis materials to support requirements gathering, process amendments, and adaptation to operating models.
  • Work closely with business leaders and sponsors to facilitate improvements and manage operational changes required to support the business.
  • Participate in project governance activities, including regular status reporting and assessments of the success of change mitigation and transformation.
  • Develop and maintain relationships with key stakeholders, including business leaders, sponsors, and project team members.
Requirements
  • Background in ITIL and business analysis techniques, agile methodology, and transformation to target operating models.
  • Excellent team-working skills, strong interpersonal and communication skills across all stakeholder levels.
  • Ability to work under pressure and make rational decisions considering relevant risks and taking responsibility for such decisions.
  • Specific knowledge of secure government operations and ways of working.
  • Background in Service Management Capabilities and experience of working with Service Management toolsets.
  • Experience of working with personnel in a cross-organisation environment is highly desirable.
  • The successful candidate must be able to obtain and maintain a high level of Security Clearance.
What We Offer

As a Business Analyst at OpenText, you will have the opportunity to work on a wide range of projects, develop your skills and expertise, and contribute to the success of our customers. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced Business Analyst looking for a new challenge, please submit your application.

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