Repairs Supervisor
4 weeks ago
We are seeking a skilled and experienced Repairs Supervisor to join our team at Liberty. As a key member of our operations team, you will play a vital role in ensuring the efficient and effective delivery of our repairs and maintenance services.
Key Responsibilities:- Manage and supervise trade operatives and sub-contractors to achieve optimal productivity and efficiency.
- Receive and issue daily job orders to and from trade operatives and subcontractors.
- Ensure the consistent delivery of a customer-focused operational service, covering all maintenance and repairs activity undertaken by the section.
- Assist in the implementation of processes for the continuous improvement of our repairs service activities.
- Utilize a schedule of rates and narrative descriptions in the preparation of job orders.
- Carry out pre, post, and intermediate site inspection visits.
- Undertake quality checks on completed work, or work in progress.
- Liaise with the Project Manager and Area Housing Teams staff on performance of repairs and completion dates.
- Assist with the identification of repair work not attributable to normal wear and tear.
- Take photographic evidence and when necessary, arrange the cost of such repair to be recharged.
- Monitor and report on contractual KPIs.
- CGLI/NVQ L3 or equivalent construction trade qualification.
- Familiarity with NHF schedule of rates.
- No less than 5 years hands-on tools experience.
- Experience working within the social housing sector on responsive and disrepair activities is desirable.
- Demonstrated ability to improve service and performance and be capable of using IT systems, including Microsoft Office software in particular Outlook, Word, and Excel.
- Experience within a social housing/construction environment is required.
- Pension scheme.
- 25 days Annual Leave, plus Bank Holidays.
- Cycle to Work scheme.
- Liberty Sense Awards – employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher.
- YuLife, includes:
- Life Insurance/Death in service benefit – 2x annual salary value.
- Smart Health (including round-the-clock access to 24/7 UK-based GPs).
- Best Doctors to provide a second opinion on complex cases or diagnosis.
- Mental Health Support, 4-6 sessions with a psychologist or psychotherapist.
- Online Health Check.
- Nutrition consultations.
- Online fitness program.
- YuMatter+ Employee Assistance Programme designed to support mental, financial, and professional wellbeing, including up to 5 confidential sessions with a counsellor.
- Free will writing.
- Reward scheme for healthy behaviors to earn YuCoin, which can be redeemed on the app for vouchers/rewards.
- Exclusive membership and wellbeing product discounts.
- Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year, however, allows claims for up to £996 per year), includes:
- Claiming eligible cash back on dental or optical treatments, specialist consultations, tests, or scans.
- Discounted gym membership.
- Savings on cinema tickets, travel, holidays, and retail.
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