Clinical Support Specialist
4 weeks ago
We are seeking a highly skilled and motivated Clinical Assistant to join our team at Health and Care Management Ltd. As a Clinical Assistant, you will play a vital role in supporting our services through regular liaison with patients, customers, and treatment providers.
Key Responsibilities:- Handling calls and queries from patients, customers, or treatment providers
- Supporting our Absence Management services with processing new referrals and contacting clients and customers
- Assisting the Customer Experience Consultant with capturing patient and customer feedback
- Working hybrid from home and office (Croydon or Manchester)
- Willing to work shifts (typically covering early to late shifts between 8am and 6.30pm)
Essential experience:
Relevant Clinical Degree (Sports Therapy/Sports Rehabilitation/Psychology)
Good attention to detail with the ability to work quickly and accurately in a fast-paced environment
Strong IT literacy skills including MS Office
Excellent communication skills with the ability to build and maintain strong working relationships
About Us:Health and Care Management Ltd is a leading service provider in the rehabilitation and case management arena. We are passionate about ensuring that everyone who requires rehabilitation in the UK has access to quality, effective, co-ordinated services.
Benefits:- 25 days annual leave
- Your birthday off
- 6% company pension contribution
- Bike to Work Scheme
- Medicash Health plan
- Enhanced Maternity/Paternity/Adoption and Shared Parental leave
- 2 voluntary days per year
- Long Service Awards
- Employee Wellbeing Seminars
- CPD opportunities
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