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Accommodation Support Specialist
2 months ago
We are seeking a highly skilled and compassionate Accommodation Adviser to join our team at St Giles Trust. As an Accommodation Adviser, you will play a critical role in providing tailored accommodation support to men in custody and under probation supervision in the community.
Key Responsibilities- Conduct Initial Needs Assessments using a strength-based approach to identify the needs and risks of service users.
- Design and deliver effective accommodation plans that are solution-focused and practical.
- Advise and support service users to achieve outcomes informed by your specialist housing knowledge and comprehensive understanding of accommodation and local service provision.
- Engage with and motivate challenging service users from diverse backgrounds, often with multiple and complex needs.
- Maintain and build new relationships with social and private housing providers to improve sustainable housing outcomes for service users.
- Monitor progress and record on digital systems, and coordinate and facilitate interactive group work sessions.
- Experience of working as part of a high-performing team.
- Experience of using digital technology and providing evidence for external audit purposes.
- Demonstrable knowledge of housing and an understanding of the main issues affecting homelessness and rehabilitation of offenders.
- A detailed understanding of the Homelessness Reduction Act.
- An understanding of how staff with lived experience can provide additional value.
- Ability to demonstrate knowledge and awareness of the issues faced by our client group.
- Sound knowledge of the UK criminal justice system.
- Full UK Driving Licence preferred with access to a vehicle for work.
- Excellent prioritisation, interpersonal and communication skills, both verbal and written.
We are an ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
What We OfferWe offer a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
Equality and InclusionWe are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
