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Digital Communications Specialist

1 month ago


London, Greater London, United Kingdom Utility Warehouse Full time

Unlock Your Potential with Utility Warehouse

We're on a mission to revolutionize the way people interact with utilities, and we need your expertise to make it happen.

About the Role

We're seeking a highly skilled Digital Communications Specialist to join our team. As a key member of our Internal Communications team, you'll be responsible for driving improvements across our internal communication channels.

Your Key Responsibilities

  • Develop and manage internal communications channels, implementing best practice standards.
  • Partner with our Workplace Technology team to define business requirements for internal communications digital platforms.
  • Work closely with Function Internal Comms Managers to align cross-platform channel matrices for target audiences.
  • Lead on driving improvements across existing channels and simplifying our channel matrix based on FY25 internal comms priorities.
  • Manage measurement and reporting processes, including dashboards to drive improvement across all content and channels.
  • Support comms campaigns and editorial planning, aligning on prioritization and tiering of comms activity across all channels.
  • Support the team by managing our editorial calendar and planning process.

What We Offer

  • An industry-benchmarked salary.
  • Hybrid working, with 1-2 days in the office.
  • Discounts on our services and a Cashback Card.
  • An Electric Vehicle Scheme.
  • A matched contribution pension scheme and life assurance.
  • Family-friendly policies.
  • Discounted private health insurance and access to an Employee Assistance line.
  • Belonging groups to help shape an inclusive future.
  • A commitment to helping you develop and grow in your role.