Pre-Sales Operations Coordinator
3 days ago
Hawk 3 Talent Solutions is seeking a dedicated Sales Estimator to join their team in Bridgwater, Somerset. As a key member of the sales team, you will be responsible for managing estimating and administrative tasks, including quote preparation, CRM record maintenance, and customer service.
We are looking for an individual with a strong background in office administration, ideally in a similar quoting/manufacturing/engineering/security/construction environment. Experience with CRM systems is also highly valued. The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to work accurately under pressure.
The annual salary is £36,000, and working hours can be tailored to suit the individual. Key responsibilities include:
- Estimating and Quoting: Prepare accurate estimates and quotes based on client specifications and sales team details.
- Sales Support: Assist the sales team in generating proposals, submitting tenders, and maintaining CRM records.
- Customer Service: Serve as a point of contact for customers, providing updates and resolving queries in a professional manner.
- Documentation and Compliance: Ensure all estimates and proposals adhere to company standards and industry regulations.
- Coordination and Scheduling: Collaborate with the Operations Manager to ensure smooth handovers of customer orders.
- Reporting and Analysis: Maintain records of quotations, conversion rates, and follow-up actions, providing periodic reports to support business decisions.
- Process Improvement: Identify opportunities to streamline processes for greater efficiency and accuracy.
A range of benefits includes 22 days annual leave, onsite parking, company pension, career development opportunities, and ongoing training.
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Commercial Operations Coordinator
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