Technical Applications Specialist
3 weeks ago
Job Title: Application Support Specialist
About the Role
We are seeking an experienced Application Support Specialist to join our team at Transport for London. The successful candidate will be responsible for providing technical support and maintenance for our business-critical applications.
Key Responsibilities
- Provisioning and maintenance of Tier-2 and Tier-3 services for TfL's environments
- Ensuring high-quality service delivery and monitoring of services
- Automating repetitive manual work to improve efficiency
- Recommendation of service and process improvements to reduce costs and drive fewer calls to the Service Desk
About You
We are looking for an individual with experience in application development, preferably in Java or C#, and knowledge of relational databases, such as SQL Server, Oracle, or MySQL. Experience with scripting languages, web-based and mobile applications development, and knowledge of Azure services and infrastructure would be an advantage. Knowledge of ITIL V3 (or above) Service Management would also be beneficial.
Benefits
- Final salary pension scheme
- Free travel for you on the TfL network
- Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel
- 30 days annual leave plus public and bank holidays
- TfL is committed to work-life balance, operating a hybrid working approach
Equality, Diversity and Inclusion
We are committed to equality, diversity and inclusion and want to represent the city we serve. We are a disability confident employer and guarantee an interview to any disabled candidate who meets all of the essential criteria.
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