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Hub Operations Manager
2 months ago
We are seeking an experienced Hub Manager to join our team at DX Network Services Limited. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our hub, managing a team of logistics professionals, and driving efficiency and productivity across the network.
Key Responsibilities- Manage and control the local and national distribution process to maintain and improve accuracy of sort.
- Build and develop relationships between the hub, service centers, and depots to drive efficiency and good practice throughout the network.
- Promote safe working practices and ensure compliance with all security standards required surrounding customer contracts.
- Deliver hub SLAs and undertake regular review of volume forecasts and amend resource planning as appropriate.
- Implement and maintain best operational practices through management of SOPs.
- Maintain the site BCP and ensure on-time connectivity of all trunks through prioritization and organization of people.
- Excellent knowledge of operational procedures and the DX operating systems.
- Practiced in compliance with Health & Safety Legislation.
- Strong knowledge of Human Resource procedures.
- Low-level budgetary experience.
- PC literate and practiced in the use of Word, Excel, Outlook.
- Previous experience in the Mail, Parcels, or Distribution Industry in a Hub environment is essential.
- Competitive rates of pay.
- Company-funded health cash plan.
- Holidays: 25 days increasing with length of service + bank holidays.
- Long Service Recognition scheme.
- Enhanced Maternity & Paternity.
- Company Pension Scheme.
- Life Assurance.
- Employee Assistance programme including 24/7 Virtual GP.
- DX Discounts Portal.
- Excellent opportunities for career progression and more.