Front of House Team Lead

4 weeks ago

Saint Neots, Cambridgeshire, United Kingdom Loungers Full time
Lead the Front of House Team

Loungers is a unique and exciting place to work, and we're looking for a talented Front of House Supervisor to join our team. As a key member of our management team, you'll play a crucial role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Support the management team in maintaining high standards of customer service and sales performance
  • Lead from the front, setting the pace for the team and ensuring that every customer leaves happy
  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Manage and motivate the front of house team to achieve their full potential
  • Monitor and report on key performance indicators (KPIs) to inform business decisions
What We Offer
  • Tips shared equally across the team, based on hours worked
  • Paid breaks
  • Staff food on every shift, regardless of hours worked
  • 50% discount on food in all of our brands from day one
  • 28 days holiday (inclusive of Bank Holidays) pro rata
  • Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
  • Christmas and Boxing Day off
  • The best staff party - Loungefest
  • Emotional and practical support via the Licenced Trade Charity
  • Power over your pay with Wagestream
  • Company pension scheme
  • Long service awards
  • Great opportunity for personal development and career progression in a fast-growing business
What We're Looking For
  • You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafù or coffee shops.
  • You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
  • A natural talent and passion for hospitality.
  • Extremely driven and relentless at overcoming challenges or obstacles.
  • Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
  • Good communication skills with the ability to build rapport and trust.
  • Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
  • Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.

If you want to find out more about us, follow us on LinkedIn or @life.at.lounge on TikTok

  • Front of House Team Lead

    3 weeks ago

    Saint Neots, Cambridgeshire, United Kingdom Wells & Co Full time

    Join Our Team as a Front of House SupervisorWe are seeking a talented and motivated Front of House Supervisor to lead our team in delivering an exceptional customer experience and a mouth-watering food offering at The Eaton Oak, a beautiful family-friendly pub with quality accommodation.About the RoleAs a Front of House Supervisor, you will be responsible...

  • Front of House Team Lead

    3 weeks ago

    Saint Neots, Cambridgeshire, United Kingdom Wells & Co Full time

    Join Our Team as a Front of House SupervisorWe are seeking a talented and motivated Front of House Supervisor to lead our team in delivering an exceptional customer experience and a mouth-watering food offering at The Eaton Oak, a beautiful family-friendly pub with quality accommodation.About the RoleAs a Front of House Supervisor, you will be responsible...

  • Front of House Team Lead

    4 weeks ago

    Saint Neots, Cambridgeshire, United Kingdom Wells & Co Full time

    Join Our Team as a Front of House SupervisorWe are seeking a talented and motivated Front of House Supervisor to lead our team in delivering an exceptional customer experience and a mouth-watering food offering at The Eaton Oak, a beautiful family-friendly pub with quality accommodation.About the RoleAs a Front of House Supervisor, you will be responsible...

  • Front of House Team Lead

    4 weeks ago

    Saint Neots, Cambridgeshire, United Kingdom Wells & Co Full time

    Join Our Team as a Front of House SupervisorWe are seeking a talented and motivated Front of House Supervisor to lead our team in delivering an exceptional customer experience and a mouth-watering food offering at The Eaton Oak, a beautiful family-friendly pub with quality accommodation.About the RoleAs a Front of House Supervisor, you will be responsible...

  • Front of House Team Lead

    1 month ago

    Saint Neots, Cambridgeshire, United Kingdom Wells & Co Full time

    Join Our Team as a Front of House SupervisorWe are seeking a talented and motivated Front of House Supervisor to lead our team in delivering an exceptional customer experience and a mouth-watering food offering at The Eaton Oak, a beautiful family-friendly pub with quality accommodation.About the RoleAs a Front of House Supervisor, you will be responsible...

  • Front of House Team Lead

    3 weeks ago

    Saint Neots, Cambridgeshire, United Kingdom Wells & Co Full time

    Join Our Team as a Front of House SupervisorWe are seeking a talented and motivated Front of House Supervisor to lead our team in delivering an exceptional customer experience and a mouth-watering food offering at The Eaton Oak, a beautiful family-friendly pub with quality accommodation.About the RoleAs a Front of House Supervisor, you will be responsible...

  • Front of House Team Lead

    1 month ago

    Saint Neots, Cambridgeshire, United Kingdom Wells & Co Full time

    Join Our Team as a Front of House SupervisorWe are seeking a talented and motivated Front of House Supervisor to lead our team in delivering an exceptional customer experience and a mouth-watering food offering at The Eaton Oak, a beautiful family-friendly pub with quality accommodation.About the RoleAs a Front of House Supervisor, you will be responsible...

  • Front of House Team Lead

    3 weeks ago

    Saint Neots, Cambridgeshire, United Kingdom Wells & Co Full time

    Join Our Team as a Front of House SupervisorWe are seeking a talented and motivated Front of House Supervisor to lead our team in delivering an exceptional customer experience and a mouth-watering food offering at The Eaton Oak, a beautiful family-friendly pub with quality accommodation.About the RoleAs a Front of House Supervisor, you will be responsible...

  • Front of House Team Lead

    1 month ago

    Saint Neots, Cambridgeshire, United Kingdom Wells & Co Full time

    Join Our Team as a Front of House SupervisorWe are seeking a talented and motivated Front of House Supervisor to lead our team in delivering an exceptional customer experience and a mouth-watering food offering at The Eaton Oak, a beautiful family-friendly pub with quality accommodation.About the RoleAs a Front of House Supervisor, you will be responsible...

  • Front of House Team Lead

    2 weeks ago

    Saint Neots, Cambridgeshire, United Kingdom Wells & Co Full time

    Join Our Team as a Front of House SupervisorWe are seeking a talented and motivated Front of House Supervisor to lead our team in delivering an exceptional customer experience and a mouth-watering food offering at The Eaton Oak, a beautiful family-friendly pub with quality accommodation.About the RoleAs a Front of House Supervisor, you will be responsible...

  • Front of House Team Lead

    1 month ago

    Saint Neots, Cambridgeshire, United Kingdom Wells & Co Full time

    Join Our Team as a Front of House SupervisorWe are seeking a talented and motivated Front of House Supervisor to lead our team in delivering an exceptional customer experience and a mouth-watering food offering at The Eaton Oak, a beautiful family-friendly pub with quality accommodation.About the RoleAs a Front of House Supervisor, you will be responsible...

  • Front of House Team Lead

    2 weeks ago

    Saint Neots, Cambridgeshire, United Kingdom Wells & Co Full time

    Join Our Team as a Front of House SupervisorWe are seeking a talented and motivated Front of House Supervisor to lead our team in delivering an exceptional customer experience and a mouth-watering food offering at The Eaton Oak, a beautiful family-friendly pub with quality accommodation.About the RoleAs a Front of House Supervisor, you will be responsible...

  • Front of House Team Lead

    2 weeks ago

    Saint Neots, Cambridgeshire, United Kingdom Loungers Full time

    Lead the Front of House Team to ExcellenceLoungers is a unique and special place, and what makes it so special are the brilliant people who run it. As a Front of House Supervisor, you'll be supporting the management team to maintain that brilliance, delivering exceptional customer experiences and ensuring every customer leaves happy. You'll be the driving...

  • Front of House Team Lead

    3 weeks ago

    Saint Neots, Cambridgeshire, United Kingdom Loungers Full time

    Join Our Team as a Front of House SupervisorLoungers is a unique and exciting place to work, and we're looking for a talented Front of House Supervisor to join our team. As a Supervisor, you'll play a key role in delivering exceptional customer experiences and supporting the management team to maintain our high standards.Key Responsibilities:Support the...

  • Front of House Team Lead

    3 weeks ago

    Saint Neots, Cambridgeshire, United Kingdom Loungers Full time

    Join Our Team as a Front of House SupervisorLoungers is a unique and exciting place to work, and we're looking for a talented Front of House Supervisor to join our team. As a Supervisor, you'll play a key role in delivering exceptional customer experiences and supporting the management team to maintain our high standards.Key Responsibilities:Support the...

  • Front of House Team Lead

    2 weeks ago

    Saint Neots, Cambridgeshire, United Kingdom Wells & Co Full time

    Front of House Supervisor OpportunityWe are seeking a skilled and motivated Front of House Supervisor to lead our team in delivering exceptional customer experiences and high-quality food offerings at The Eaton Oak, a family-friendly pub in St Neots.Key Responsibilities:Oversee the customer journey, ensuring a seamless and memorable experienceCollaborate...

  • Front of House Team Lead

    2 weeks ago

    Saint Neots, Cambridgeshire, United Kingdom Wells & Co Full time

    Front of House Supervisor OpportunityWe are seeking a skilled and motivated Front of House Supervisor to lead our team in delivering exceptional customer experiences and high-quality food offerings at The Eaton Oak, a family-friendly pub in St Neots.Key Responsibilities:Oversee the customer journey, ensuring a seamless and memorable experienceCollaborate...

  • Front of House Team Lead

    1 month ago

    Saint Neots, Cambridgeshire, United Kingdom Wells & Co Full time

    Unlock Your Potential as a Front of House SupervisorAt Wells & Co, we're passionate about delivering exceptional customer experiences and mouth-watering food offerings. As a Front of House Supervisor, you'll play a vital role in leading our team to achieve this goal.Key Responsibilities:Take ownership of the customer journey, ensuring every guest has an...

  • Front of House Team Lead

    1 month ago

    Saint Neots, Cambridgeshire, United Kingdom Wells & Co Full time

    Unlock Your Potential as a Front of House SupervisorAt Wells & Co, we're passionate about delivering exceptional customer experiences and mouth-watering food offerings. As a Front of House Supervisor, you'll play a vital role in leading our team to achieve this goal.Key Responsibilities:Take ownership of the customer journey, ensuring every guest has an...

  • Front of House Team Lead

    3 weeks ago

    Saint Neots, Cambridgeshire, United Kingdom Loungers Full time

    Join Our Team as a Front of House SupervisorLoungers is a unique and exciting place to work, and we're looking for a talented Front of House Supervisor to join our team. As a Supervisor, you'll play a key role in delivering exceptional customer experiences and supporting the management team to maintain our high standards.Key Responsibilities:Support the...