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Car Sales Professional

1 month ago

Derby, Derby, United Kingdom Motorpoint Ltd Full time

Motorpoint Ltd is a leading UK-based car retailer, dedicated to providing an exceptional customer experience through innovative online services.

We are seeking an experienced New Vehicle Specialist to join our team and contribute to our growth strategy. As part of the Online Sales team, you will play a crucial role in generating over 35% of the company's total sales.

This is an exciting opportunity for a motivated individual to work with a dynamic organization and make a significant impact on our customers' journeys.

About the Role:

As a New Vehicle Specialist, you will be responsible for handling and managing the customer journey through the purchase of their vehicle online, ensuring we provide the ultimate customer experience by supporting them throughout this process.

  • Professional phone manner.
  • Taking inbound phone calls to guide our customers through purchasing their new car.
  • Supporting and guiding the customer through the finance and web order processes.
  • Making outbound pre and post collection calls from web orders to generate a positive overall customer experience.

About You:

We are looking for a skilled and enthusiastic individual who can thrive in a fast-paced environment. Key qualities include:

  • Excellent communication and interpersonal skills.
  • A strong ability to build rapport with customers and colleagues alike.
  • A proven track record of achieving sales targets or similar goals.

What We Offer:

In addition to a competitive salary and bonus structure, we offer a range of benefits, including:

  • Paid time off every month to do something that makes you happy.
  • 28 days holiday plus days off for your birthday, getting married or moving house.
  • Additional holidays for length of service.
  • Long service awards.
  • Staff discount on cars and finance options.
  • Discounts & cash back at hundreds of high street retailers & restaurants through our 'My M.O.T' platform.
  • Cycle to work.
  • Pension.
  • Enhanced Parental Leave.
  • Employee Assistance Programme (EAP).
  • Vocational and personal development training courses.
  • Sharesave scheme (SAYE).

Salary:

The estimated annual salary for this position is £50,000 - £60,000, based on performance and location.