Homecare Service Coordinator
15 hours ago
About Care Outlook Ltd
We are a dynamic home care provider that prioritizes delivering exceptional support to individuals in need. Our goal is to make a positive impact on the lives of those we serve.
Job Summary
We are looking for a detail-oriented Quality Monitoring Officer to join our team in East Sussex. This role involves implementing quality control systems and supporting our Care & Support Workers.
Core Duties
- Conduct regular spot checks of carers in the community to ensure they meet our high standards.
- Participate in the paid on-call rota to provide emergency support when needed.
- Develop and implement individualized care plans for our clients.
- Build strong relationships with care staff and service users.
- Collaborate with the registered manager to prepare for inspections and audits.
Essential Requirements
- Hold a valid Full Driving Licence and have access to a reliable vehicle.
- Have knowledge of CQC standards and regulations.
- Be passionate about delivering high-quality care and committed to making a difference in people's lives.
What We Offer
- A competitive salary of £25,000 per annum.
- A refer-a-friend bonus of up to $300.
- A company-issued mobile phone for work-related purposes.
- Ongoing professional development and training opportunities.
- A generous holiday package, including 20 days off plus bank holidays.
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