Homecare Service Coordinator

15 hours ago


Peacehaven, United Kingdom Care Outlook Ltd Full time

About Care Outlook Ltd

We are a dynamic home care provider that prioritizes delivering exceptional support to individuals in need. Our goal is to make a positive impact on the lives of those we serve.

Job Summary

We are looking for a detail-oriented Quality Monitoring Officer to join our team in East Sussex. This role involves implementing quality control systems and supporting our Care & Support Workers.

Core Duties

  1. Conduct regular spot checks of carers in the community to ensure they meet our high standards.
  2. Participate in the paid on-call rota to provide emergency support when needed.
  3. Develop and implement individualized care plans for our clients.
  4. Build strong relationships with care staff and service users.
  5. Collaborate with the registered manager to prepare for inspections and audits.

Essential Requirements

  • Hold a valid Full Driving Licence and have access to a reliable vehicle.
  • Have knowledge of CQC standards and regulations.
  • Be passionate about delivering high-quality care and committed to making a difference in people's lives.

What We Offer

  • A competitive salary of £25,000 per annum.
  • A refer-a-friend bonus of up to $300.
  • A company-issued mobile phone for work-related purposes.
  • Ongoing professional development and training opportunities.
  • A generous holiday package, including 20 days off plus bank holidays.


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