Student Accommodation Housing Officer Specialist
2 days ago
A2Dominion is a leading provider of affordable housing in the UK, with a strong presence in the Oxfordshire area. We are committed to delivering high-quality housing management services to our customers and are looking for a skilled Student Accommodation Housing Officer Specialist to join our team.
The successful candidate will have previous experience of delivering front-line customer service in a front-facing role, with excellent communication and Microsoft Office skills.
In this role, you will be responsible for assisting Property Managers in the management of a portfolio of residential buildings, including multi-occupancy dwellings and carrying out landlord obligations within regulatory requirements.
You will also be responsible for participating in the accommodation allocation process, including issuing tenancy paperwork, dealing with end-of-tenancy paperwork and notices, ensuring vacant properties are ready to let, and collecting advance payments.
Additionally, you will assist the Property Managers with low-level arrears, maximising the Group's income, and assist the Area Manager in monitoring contractor performance.
This is an exciting opportunity to work in a dynamic environment and contribute to the success of our Property Management team.
Key Responsibilities- Participate in the accommodation allocation process, including issuing tenancy paperwork and dealing with end-of-tenancy paperwork and notices.
- Assist the Property Managers with low-level arrears, maximising the Group's income.
- Assist the Area Manager in monitoring contractor performance.
- Educated to GCSE level or equivalent in Math's and English (Grades A*- C / 9 – 4).
- Full UK Driving License and access to a vehicle.
- Good level of IT Knowledge including Outlook, Word and Excel.
- 25 days' holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service.
- Up to 8% contributory pension.
- Investment in your learning and development.
- Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.
Salary: £29,257 per annum, plus generous benefits.
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