Claims Manager

3 weeks ago


Bolton, Bolton, United Kingdom Exchange Street Claims ltd Full time

Job Summary:

We are seeking a skilled Claims Handler Concierge to join our team at Exchange Street Claims Ltd. This role is ideal for individuals with experience in insurance, loss adjusting, or claims handling who possess excellent customer service skills and the ability to work independently.

About the Role:

  • You will be the first point of contact for policy holders making an insurance claim.
  • Providing exceptional customer service and putting the policy holder at the centre of everything.
  • Building strong professional relationships with team members and other areas of the business.
  • Ensuring accurate documentation prior to Loss Adjuster visits.

Key Skills and Requirements:

  • Insurance/Loss Adjusting/Claims Handling background preferred.
  • A team player with a passion for helping others.
  • Proactive, with the ability to work with initiative.
  • Able to work as part of a team to ensure client Service Level Agreements (SLAs) are met.

What We Offer:

An estimated salary of £30,000 - £40,000 per annum, depending on experience, plus benefits.



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