Digital Skills Mentor

7 days ago


West Midlands, United Kingdom Age UK Birmingham-1 Full time

Role Overview

About the Role

This role is an excellent opportunity to make a positive impact on the lives of older individuals in Birmingham. As a Digital Champion volunteer, you will receive training to support them in improving their digital skills and confidence.

The ideal candidate will have great listening skills, clear communication, and be adaptable to various learner levels. They should also be comfortable with common devices and proficient in everyday online tasks such as messaging, emailing, browsing, video calling, shopping, and banking.

The salary for this role is estimated to be around £12-£15 per hour, depending on experience. However, please note that this is an unpaid volunteer position.

Key Responsibilities
  • Work with older people in 1:1 and/or group sessions to develop their digital skills and confidence online.
  • Understand their online barriers, set goals, track progress, and provide feedback for program enhancement.
Requirements
  • Great listening skills and clear, personable communication.
  • Adaptable to various learner levels and empathetic to individual needs and situations.
  • Comfortable with various common devices like smartphones, tablets, and laptops.
  • Proficient in everyday online tasks such as messaging, emailing, browsing, video calling, shopping, and banking.

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