Counter Leader

3 weeks ago


Reading, Reading, United Kingdom The Estée Lauder Companies Inc. Full time

**Job Description:** As a Counter Leader at The Estée Lauder Companies Inc. in Reading, GB-ENG, you will be responsible for leading a team to achieve sales and service excellence.

Key Responsibilities:

  • Delivering excellence in execution of service by ensuring measures are in place to continually and visibly improve service levels.
  • Creating a zero consumer complaints mindset and a surprise and delight culture.
  • Being an Ambassador for the Brand – leading the way to ensure Brand values are represented and brought to life.
  • Developing and driving up-to-date knowledge of product with teams in order to ensure we deliver an industry-leading experience.

Requirements:

  • Experience in a fast-paced retail and/or consumer-facing environment.
  • Ability to lead a team and maintain high standards.
  • Commercial understanding and awareness of industry.
  • Effective communication, organisational, prioritisation, and delegation skills.

Benefits:

  • Competitive salary: £40,000 - £60,000 per annum (estimated).
  • A comprehensive benefits package, including pension, life assurance, and annual leave.

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