Digital Merchandising Specialist
1 day ago
The ideal candidate will have a strong background in ecommerce, digital merchandising, or a related field, with a passion for delivering exceptional customer experiences and driving sales growth.
Key Responsibilities- Product Management & Website Merchandising:
- Upload new products to the website in a timely manner, ensuring accuracy in descriptions, pricing, imagery, and SEO-optimised content.
- Regularly update product information to maintain consistency and accuracy across the website.
- Visual merchandising: Arrange and merchandise products on the website to create a visually appealing and optimised shopping experience, aligned with current trends and promotional strategies.
- Quality assurance: Conduct routine checks to ensure website content and functionality align with brand standards, providing a seamless customer journey.
- Act as the point of contact for customer inquiries, ensuring timely and professional communication.
- Log and report recurring customer service issues and insights to inform ongoing improvements.
- Work with the marketing team to support website promotions, seasonal launches, and product campaigns.
- Assist in monitoring website performance metrics, customer feedback, and sales data to inform merchandising and content strategies.
To thrive in this role, you will need:
- 1-2 years' experience in ecommerce, digital merchandising, or a related field, preferably within the fashion or retail sector.
- Proficiency in using ecommerce platforms, such as Shopify or Magento.
- Strong organisational skills with attention to detail, ensuring high standards in product information accuracy and visual presentation.
- Excellent written and verbal communication skills.
- Ability to multitask effectively and handle ad-hoc customer service needs.
Join a dynamic and supportive team, with opportunities for professional growth and development in the ecommerce space. Enjoy a competitive salary and benefits package, including a staff discount and your birthday off.
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