On Site Manager Weekends

4 weeks ago

London, Greater London, United Kingdom EF Study Abroad Full time
Program Manager - Weekend On-Site

EF Study Abroad is seeking a highly motivated and organized Program Manager to join our team. As a Program Manager, you will be responsible for the overall management of our weekend on-site programs, ensuring a smooth and successful experience for our students.

Key Responsibilities:
  • Provide local oversight of program responsibilities to ensure the smooth coordination of student support and program logistics.
  • Represent EF Study Abroad and EF Gap Year through formal and informal contact with university partners, including their administrators, staff, and faculty.
  • Advise students on local customs and academic policies, and support their cross-cultural adaptation to their host setting.
  • Liaise with local partners and suppliers (Hotels, Restaurants, Guides, etc.).
  • Serve as a primary point of contact for troubleshooting academic program logistics, cross-cultural support, and student emergencies.
  • Facilitate the inclusion of every person on the program and advance EF Study Abroad's overall DEIB efforts.
  • Assist students in meeting their academic goals through regular progress checks throughout the academic term.
  • At EF headquarters' discretion, travel with students, Student Life Coordinator, and Field Directors during course-related academic field visits.
  • Work in partnership with the Student Life Coordinator to manage the quality of the program product, hotels, and activities.
  • Continuously expand EF local knowledge of the region, including but limited to suppliers and logistics of the area.
  • Review processes and approaches with an eye to continuously improve efficiency, quality, cost, and ultimately customer experience.
  • Support students, at times, during non-traditional hours like evenings and weekends.
Requirements:
  • Fluent in English and the local language.
  • Location expertise - deep experience with and understanding of the local host setting, culture, and higher education.
  • Must have a valid passport.
  • Be authorized to work in the local country, without needing visa sponsorship.
  • A strong interest or experience in working in international education and/or the travel industry.
  • International travel experience.
About EF:

When you join EF, you join a multicultural and diverse community working across 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender identity/expression, sexual orientation, age, religion, ability, parental status, experience, and everything else that makes you unique.

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