Community Development Specialist

6 days ago


London, Greater London, United Kingdom CRA GROUP LIMITED Full time

CRA GROUP LIMITED is seeking a skilled Community Development Specialist to join our team. This role provides a frontline trusted service to our residents as they move in and out of their homes, coping with changes in their personal circumstance or experiencing problems with their neighbours or in their communities.

By assessing and understanding the context of people's lives and identifying predictable demand, the team will use systems thinking principles, learning from the experience of our residents, to challenge and ultimately change where required the way the system is working, ensuring we deliver the best outcomes for our residents.

The Community Development Specialist will have an important role to play, working directly with other services both internally and externally, to meet residents' needs and help build the resilience of our residents and communities.

Key Responsibilities:

  • To understand the ongoing presenting and contextual needs of our residents and our properties and neighbourhoods;
  • To develop skills and knowledge in key areas to meet the needs of residents;
  • To offer as part of a collaborative neighbourhood team one clear trusted point of contact to resolve resident needs;

Essential Requirements:

  • Ability to listen and understand resident demands;
  • Ability to build capabilities and encourage tenants to reach their own solutions;
  • Ability to use initiative to meet resident demands creatively and innovatively to explore possibilities for improvement and more effective delivery;
  • Ability to understand patterns of resident demands and provide a flexible approach according to individual needs;

Additional Information:

This is a 35 hour per week role, working 09:00am-17:00pm. The estimated salary for this position is around £30,000-£40,000 per year, depending on experience. If you are a motivated and detail-oriented professional looking to make a positive impact in your community, please apply for this exciting opportunity.



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