Claims Adjuster

1 month ago


Birmingham, Birmingham, United Kingdom Sedgwick Full time

About the Role:


Sedgwick is seeking a talented Claims Adjuster to join our team. As a Claims Adjuster, you will be responsible for handling domestic losses from initial contact to finalisation of the claim. You will work closely with customers, insurance companies, contractors, and other stakeholders to ensure timely and fair resolution of claims.



Key Responsibilities:



  • Assess the cause and extent of domestic property damage
  • Communicate effectively with customers, insurance companies, and other stakeholders
  • Develop and implement claims plans to ensure timely resolution
  • Manage multiple claims simultaneously, prioritising tasks and meeting deadlines
  • Provide excellent customer service, demonstrating empathy and understanding throughout the claims process
  • Negotiate fair and satisfactory settlements for all parties
  • Maintain confidentiality, avoiding conflicts of interest, and adhering to professional standards and codes of conduct
  • Adapt to changing situations, ensuring effective and efficient claim resolution


Requirements:



  • Effective communication and analytical skills
  • Strong negotiation and problem-solving skills
  • Ability to work independently and as part of a team
  • Flexibility to work away from home during busy periods
  • Maintain confidentiality and adhere to professional standards
  • Understanding of insurance policies, claims processes, and property damage assessment


About Sedgwick:


Sedgwick is a leading provider of claims and business solutions, serving clients across the globe. We pride ourselves on our commitment to customer service, our expertise in claims management, and our ability to deliver innovative solutions to complex problems.



What We Offer:



  • A competitive salary and bonus scheme
  • A comprehensive benefits package, including health insurance, pension, and employee assistance programme
  • The opportunity to work in a dynamic and supportive environment
  • Professional development and training opportunities


How to Apply:


If you are a motivated and experienced Claims Adjuster looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact details]. We look forward to hearing from you.


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