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Customer Service Representative

2 months ago


Brechin, Angus, United Kingdom Lidl Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a Customer Assistant, you will play a key role in delivering exceptional customer service and supporting the smooth operation of our store.

Key Responsibilities:

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Assist customers with purchases, answering questions and providing product information.
  • Contribute to the maintenance of a clean and organized store environment, adhering to health and safety standards.
  • Support the sales process, promoting products and services to customers.
  • Work collaboratively with colleagues to achieve sales targets and meet customer needs.

What We Offer:

  • A competitive hourly rate of £13.35.
  • A 15-20 hour contract with various shifts available.
  • 30-35 days' holiday (pro rata) per year.
  • 10% in-store discount.
  • Pension scheme.

About Us:

Lidl is a dynamic and fast-paced retail environment that offers a unique and challenging work experience. As a Customer Assistant, you will have the opportunity to develop your skills and knowledge, working with a talented team of professionals who are passionate about delivering exceptional customer service.