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Retail Operations Manager

2 months ago


North West England, United Kingdom The Children's Society Full time

Job Summary

We are seeking a motivated and experienced Retail Operations Manager to join our team at The Children's Society. As a key member of our retail team, you will be responsible for driving sales and delivering exceptional customer service in our Keswick shop.

About the Role

This is an exciting opportunity to work in a brand new shop and contribute to the success of our retail operations. As a Retail Operations Manager, you will be responsible for:

  • Assisting the Shop Manager in driving sales and achieving sales targets

  • Leading a team of staff and volunteers to deliver excellent customer service

  • Working closely with colleagues to maintain a high-performing retail team

About Us

The Children's Society is a leading children's charity that has been helping vulnerable children for over 130 years. We run local services that support children in desperate need of help, and campaign to get laws and policies changed to make children's lives happier and safer.

What We Offer

We offer a range of benefits to our employees, including:

  • 28 days holiday a year, plus Bank Holidays

  • Stakeholder pension scheme with matching contributions up to 8%

  • Free confidential counselling service: available to all staff and volunteers

  • Opportunity for all managers to join our Bespoke Management Development Programme - Compass

How to Apply

If you are a motivated and experienced retail professional with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your application by midnight on Sunday 1st December 2024. Interviews will be held on a date to be confirmed.