Healthcare Operations Specialist

1 week ago


Reading, Reading, United Kingdom Montu UK Full time
About Montu UK

Montu is a pioneering cannabis company with operations in Europe and Asia-Pacific. Our mission is to improve the lives of millions through cannabis therapies, building on the growing recognition of medical cannabis globally.

We are now actively seeking to expand our team in the UK to take our business to the next level. As part of our founding team, you will play a crucial role in shaping our operations and patient-facing services.

Job Description

This exciting opportunity is for a Patient Engagement Coordinator to join our dynamic operations team. As a key member of our team, you will be responsible for delivering exceptional patient experiences, ensuring seamless clinic and pharmacy processes, and driving customer satisfaction.

  • Onboard new patients and ensure a smooth transition into our service.
  • Engage with patients to collect feedback and insights, informing continuous improvements to our operations.
  • Provide guidance and support to patients with varying levels of technological proficiency.
  • Calmly handle anxious patients, providing reassurance and clear information to alleviate their concerns.
  • Reschedule and coordinate patient appointments to optimise satisfaction.
  • Guide patients through clinic and pharmacy processes, ensuring a positive experience.
  • Assist patients with queries and maintain electronic health records.
  • Support the clinical team by collecting patient data, ensuring inclusion/exclusion criteria are met, and liaising with product/tech support teams.
Requirements

To succeed in this role, you will need:

  • 2+ years of work experience, preferably in a healthcare environment.
  • Excellent attention to detail, communication skills, and ability to work under pressure.
  • High level of IT proficiency and ability to maintain composure in high-pressure situations.
  • A strong understanding of working in a highly regulated industry and following policies/SOPs.
What We Offer

In return for your expertise and dedication, we offer:

  • Competitive salary: £28,000 pro rata (depending on location and experience).
  • 25 days holiday plus bank holidays.
  • Generous pension scheme with employer contribution up to 5%.
  • Cycle to work scheme.


  • Reading, Reading, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    Job TitleA challenging opportunity has arisen for a skilled Healthcare Specialist to join our vibrant Health Visiting Service. As a key member of the team, you will play a vital role in ensuring a healthy start for every child.About the RoleWe are seeking an experienced Healthcare Specialist who is passionate about working with children and families in...


  • Reading, Reading, United Kingdom Barchester Healthcare Full time

    Barchester Healthcare is committed to delivering exceptional care and support to our residents. As a Healthcare Support Specialist, you will be responsible for assisting residents with daily living tasks, providing emotional support, and helping to maintain their independence.Job RequirementsYou will need to have some experience of caring for older...


  • Reading, Reading, United Kingdom Elysium Healthcare Full time

    Job OverviewWe are looking for a Kitchen Operations Specialist to join our team at Elysium Healthcare. As a key member of our kitchen team, you will be responsible for the day-to-day running of the kitchen, ensuring that all meals are prepared to the highest standard and that food safety protocols are adhered to.The ideal candidate will have previous...


  • Reading, Reading, United Kingdom Barchester Healthcare Full time

    Company Overview:Barchester Healthcare is one of the UK's leading healthcare providers, with a strong focus on quality and a commitment to supporting our employees' professional development. We are proud to deliver person-centred hospitality across all our services, and we are seeking a skilled Chef to join our team.Salary: The estimated annual salary for...


  • Reading, Reading, United Kingdom TRS Consulting Full time

    Job Title: Healthcare Training SpecialistWe are seeking a skilled Healthcare Training Specialist to join our team at TRS Consulting.This exciting opportunity involves providing expert training and support to customers across various product lines.About the Role:Develop and deliver comprehensive training programs, addressing customer queries and...


  • Reading, Reading, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    Job OverviewBerkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust, rated 'outstanding' by the CQC. We're committed to providing exceptional care to people across Berkshire.We have an exciting opportunity for a full-time (37.5 hours) Health Care Clinical Support worker within our In-patient Physical...


  • Reading, Reading, United Kingdom Barchester Healthcare Full time

    Job OverviewAt Barchester Healthcare, we're seeking a dedicated and compassionate Care Assistant to join our team. As a key member of our care home staff, you'll play a vital role in providing high-quality care and support to our residents.This is an excellent opportunity to develop your skills and experience in the healthcare sector, working with a leading...


  • Reading, Reading, United Kingdom NHS Professionals Full time

    At NHS Professionals, we are seeking a skilled Healthcare Specialist to join our team. This exciting opportunity allows you to work in various healthcare settings, from hospitals to community clinics, providing comprehensive care to patients of all ages and backgrounds.This role is ideal for individuals who want to make a difference in people's lives while...


  • Reading, Reading, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    **Job Overview:**Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.We're seeking an experienced Adult Nursing Sister/Charge Nurse to join our team within the Wokingham Community Nursing...

  • Support Worker

    2 weeks ago


    Reading, Reading, United Kingdom Cardea Healthcare Full time

    About Cardea HealthcareWe are a specialist healthcare recruitment agency dedicated to delivering home care services in the community. Our team strives to provide the highest quality care possible to those who need it most. As a Home Care Assistant, you will play a vital role in supporting our clients' living situations, ensuring they feel comfortable and...

  • Restaurant Manager

    2 weeks ago


    Reading, Reading, United Kingdom Barchester Healthcare Full time

    Job Title: Bank ChefAbout Us: Barchester Healthcare is a leading provider of healthcare services in the UK, with a strong focus on quality and a commitment to supporting our employees' professional development. We are proud to deliver person-centred hospitality across all our services.Salary: The estimated annual salary for this position is £42,000 -...


  • Reading, Reading, United Kingdom Elysium Healthcare Full time

    Job Overview">Salary: £35,000 - £40,000 per annum">About the Role">We are seeking an experienced Cook to join our kitchen team at Elysium Healthcare. As a key member of our operations, you will be responsible for managing daily food preparation, maintaining high standards of hygiene and safety, and working closely with colleagues to deliver exceptional...


  • Reading, Reading, United Kingdom beBee Professionals Full time £28,000 - £35,000

    Job Title: Clinical Healthcare SpecialistWe are seeking a highly skilled Clinical Healthcare Specialist to join our team at beBee Professionals in Reading. This role involves providing high-quality patient care, administering treatments, and collaborating with other healthcare professionals.Key Responsibilities:Assess and monitor patient health,...

  • Executive Chef

    4 weeks ago


    Reading, Reading, United Kingdom Barchester Healthcare Full time

    Barchester Healthcare, a leading healthcare provider in the UK, is seeking an experienced Executive Chef to join our team. As a valued member of our culinary team, you will play a crucial role in delivering high-quality dining experiences for our residents.Located in Reading, this exciting opportunity offers a unique chance to work with fresh seasonal food...


  • Reading, Reading, United Kingdom Elysium Healthcare Limited Full time

    Elysium Healthcare Limited is seeking a Ward Operations Director to lead our multidisciplinary team at Rosebank House in Reading, Berkshire. As a seasoned healthcare professional with a strong background in management and leadership, you will be responsible for providing exceptional clinical management and leadership to the ward team, promoting a culture of...


  • Reading, Reading, United Kingdom CV-Library Full time

    About the Role:We are seeking an experienced Healthcare Operations Lead to join our team as a Care Services Manager. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of our care services.


  • Reading, Reading, United Kingdom Phoenix Medical Supplies Full time

    Job Title: Clinical Healthcare SpecialistAbout the CompanyRowlands Pharmacy is a leading provider of healthcare services, committed to delivering high-quality patient care and support. We are seeking a talented and experienced Pharmacist to join our team and contribute to our mission.The successful candidate will have excellent communication and...


  • Reading, Reading, United Kingdom Spire Recruitment Ltd Full time

    We are looking for a highly skilled Healthcare Systems Specialist to join our team at Spire Recruitment Ltd.Estimated Salary: £32,000 - £34,000 per annumIn this role, you will be responsible for the installation of staff attack and nurse call systems in various settings, including Healthcare, Probation service, Prisons, and Schools.Job...


  • Reading, Reading, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    We are seeking a dedicated Community Healthcare Professional to join our team at Berkshire Healthcare NHS Foundation Trust. This role offers the chance to work in a specialist mental health and community health services trust rated 'outstanding' by the CQC, providing assessment and treatment for patients in Oakwood Unit, a Community Hospital Ward within the...


  • Reading, Reading, United Kingdom Boots Hearingcare Limited Full time

    About the RoleWe are looking for an experienced Hearing Healthcare Specialist to join our team as a Hearing Aid Audiologist. The ideal candidate will have a strong background in audiology and be able to manage their own clinic with the backing of a dedicated team.The successful candidate will receive comprehensive training and support to ensure their success...