Customer Journey Experience Director

2 weeks ago


Matlock, Derbyshire, United Kingdom DFS Furniture Ltd Full time

We are seeking a Customer Journey Experience Director to inspire and motivate our team, delivering an exceptional customer experience. This is an exciting opportunity to work for a market-leading business that values its colleagues and customers.

As a key member of our team, you will be responsible for raising the bar and striving for excellence in all aspects of our operations. If you have a passion for leadership and a commitment to customer satisfaction, we encourage you to apply.

Estimated salary: £45,000 - £60,000 per annum, depending on location and experience.

Key responsibilities:

  • Lead teams to achieve operational excellence
  • Develop and implement strategies to enhance the customer experience
  • Collaborate with cross-functional teams to drive business results

Benefits:

  • Competitive salary and bonus structure
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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