Store Operations Manager

5 days ago

Brighton, Brighton and Hove, United Kingdom Rituals Full time
Job Title: Assistant Store Manager

About the Role:

As an Assistant Store Manager at Rituals, you will play a key role in driving the success of our stores. Your focus will be on motivating your team and delivering exceptional customer service. You will be the second-in-command, ready to fill in for your Store Manager and take charge when necessary. Your dedication to driving store performance will be evident in your ability to ensure excellent customer service, effective teamwork, and efficient operations every day.

Key Responsibilities:

• Act as a role model for your team and a true ambassador for Rituals
• Support your Store Manager in creating a culture of trust, based on positive and constructive feedback
• Help to recruit, hire, and retain a diverse and talented store team
• Coach your team members to help them feel more engaged while achieving their full potential
• Serve as your Store Manager's right-hand by helping them with day-to-day business activities

Requirements:

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
• Experience in sharing knowledge to drive behavioral change and develop others
• Decision-making and problem-solving skills

What We Offer:

• A dynamic and supportive work environment
• Opportunities for professional growth and development
• A competitive salary and benefits package

Join Our Team:

Rituals is a global leader in the wellness and beauty industry, and we are committed to creating a workplace that is inclusive, diverse, and supportive. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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