Front of House Operations Manager

5 days ago


Esher, Surrey, United Kingdom Empower Digital Limited Full time
Job Overview

We are seeking an experienced and dynamic Assistant General Manager to join our team at Empower Digital Limited. As a key member of our management team, you will play a crucial role in the day-to-day operations of our outdoor track.

Key Responsibilities
  • Assist in the overall management of the track, ensuring seamless operations and exceptional customer experiences.
  • Develop and implement strategies to drive business growth, improve efficiency, and enhance customer satisfaction.
  • Lead and motivate a team of staff, providing guidance, support, and coaching to ensure they meet their full potential.
  • Collaborate with other departments to achieve business objectives, including marketing, sales, and customer service.
  • Monitor and analyze key performance indicators (KPIs) to inform business decisions and drive continuous improvement.
Requirements
  • Proven experience in a senior management role, preferably in a fast-paced and dynamic environment.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent problem-solving and analytical skills, with the ability to think critically and make informed decisions.
  • Ability to work effectively in a team environment, with a focus on collaboration and mutual support.
  • Strong business acumen, with a deep understanding of business operations and management principles.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a talented and experienced team.

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