Contact Centre Sales Representative

1 month ago

York, United Kingdom Page Personnel Full time
About the Role

We are seeking a highly motivated and customer-focused Contact Centre Sales Advisor to join our team at Page Personnel in York. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities
  • Provide first-class customer service to clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Build strong relationships with clients, understanding their needs and preferences to deliver tailored sales solutions.
  • Work closely with our sales team to identify and pursue new business opportunities, ensuring maximum sales potential.
  • Develop and maintain a thorough understanding of our services and products, using this knowledge to provide expert advice and guidance to clients.
  • Collaborate with internal stakeholders to ensure seamless communication and delivery of sales and customer service objectives.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Proven sales and customer service experience, preferably in a contact centre environment.
  • Strong product knowledge and the ability to provide expert advice and guidance to clients.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Excellent problem-solving skills, with the ability to think critically and creatively.
What We Offer

We offer a competitive salary of £23,400, plus quarterly bonuses, and a range of benefits, including:

  • Full training and development opportunities.
  • Hybrid working arrangements, with the option to work from home.
  • Free gym membership and on-site health and wellbeing activities.
  • Regular social events and team-building activities.
  • Generous holiday allowance and option to buy and sell.
  • Discounts on major retailers and central location with free parking and public transport links.

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