Office Support Specialist

1 month ago


HambleleRice, United Kingdom Latitude Recruitment Full time
Overview


Latitude Recruitment is seeking a skilled administrator with exceptional customer service abilities to join a dynamic manufacturing organization.

Key Responsibilities

  • Manage incoming telephone calls and emails, serving as the primary point of contact for the organization.
  • Provide a welcoming reception for visitors, ensuring a professional atmosphere, including the arrangement of refreshments.
  • Process and confirm customer orders accurately using our specialized IT system.
  • Maintain timely communication regarding customer orders and any necessary modifications.
  • Collaborate proactively with customers to meet their requirements effectively.
  • Coordinate with various departments, including Sales, Purchasing, Operations, and Engineering.
  • Track orders through the production process and offer necessary support to clients.
  • Organize company events and occasional social gatherings.
  • Work collaboratively with different teams, occasionally fulfilling duties at alternate locations.
Qualifications

  • Essential experience in office administration.
  • Customer service experience is preferred.
  • Strong educational background with a focus on accuracy and attention to detail.
  • Excellent written and verbal communication skills.
  • Proficiency in MS Excel and Word.
  • Ability to navigate multiple operating systems for data management and analysis.
  • Strong multitasking skills and the ability to perform well under pressure.
  • Problem-solving mindset, self-motivated, and results-driven.
  • Team-oriented with professional communication skills for engaging with stakeholders.
  • Ideally, one year of relevant experience in a manufacturing environment.
Working Hours and Benefits

  • Full-time position preferred, with potential for part-time hours.
  • Minimum working hours are set from Monday to Friday.
  • Complimentary parking available.
  • Access to a Cash Back Healthcare scheme with generous allowances for various health services.
  • Discounted gym membership options.
  • Half-day Fridays and holiday closures.
  • 25 days of annual leave in addition to public holidays.


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