Freight Coordinator Specialist
6 days ago
Sales Coordinator Job Summary
We are seeking a skilled Sales Coordinator to join our Commercial Department at Safer Hand Solutions Ltd. As a key member of the team, you will be responsible for supporting the sales and operations teams in handling freight coordination, customer service, and order processing.
Key Responsibilities:
- Coordinate freight logistics and manage orders to ensure accurate and efficient processing.
- Prepare quotes for the commercial team using our freight management system.
- Collaborate with the Commercial Director and Head of Commercial to ensure timely task completion.
- Provide exceptional customer service and communication.
- Respond promptly to customer enquiries by phone and email to maintain high customer satisfaction.
- Update client and prospect information in our CRM system.
- Assist in generating and submitting monthly reports and other required documents.
- Ensure compliance with company policies and procedures.
Requirements:
- Organised, customer-focused, and experienced in shipping and logistics operations.
- Excellent organisational and problem-solving skills.
- Strong verbal and written communication abilities.
- Previous use of freight systems.
- Attention to detail, accuracy, and clarity when communicating and inputting data.
Benefits:
- Company pension NEST Pension & Healthcare insurance plan.
- Private medical insurance.
- 25 days holiday plus Bank Holidays.
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