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Course Administrator Manager

2 months ago

Swindon, Swindon, United Kingdom Serco Full time
Job Summary

We are seeking an experienced Course Administrator to join our team at the Defence Academy in Shrivenham, Swindon. The successful candidate will be responsible for providing administrative support to the Course Administration Management team.

Key Responsibilities:
  • Processing on and off boarding and embedding for Course Members
  • Travel booking and administration, in conjunction with the Travel Cell
  • Course Administration support to Directing Staff within the department
  • Maintenance of course communication and documents
  • Communication with internal and external stakeholders
  • Updating Course Member career profile with competencies at course completion
  • Liaising with external military and civilian institutions to gain relevant data
  • Mentoring and coaching of new starters
  • Management of Work Instructions
Requirements:
  • GCSE's (A-C) or equivalent in English and Maths
  • Sound understanding of GDPR (General Data Protection Regulation)
  • Able to use a variety of communication methods (spoken, written, behaviour)
  • Must be methodical, have proven organisational skills and able to work under pressure
  • Problem solving skills are a must in this role
  • It is essential that the successful candidate is PC literate, with a good level of experience in MS Office including Outlook, Word, Excel
What We Offer:
  • Estimated salary: £25,000 - £35,000 per annum
  • Free, secure onsite parking
  • Opportunity to join many sports and activity clubs
  • Gym membership
  • Site also has a heated outdoor swimming pool
  • Other sporting facilities include tennis courts, Astro-turf football pitches
  • 25 days annual leave plus bank holidays
  • Serco-Flex – local working policy which supports home working options dependant on role requirements
  • Serco discounts