Linux IT Support Specialist

2 weeks ago


Nottingham, Nottingham, United Kingdom Scott Merrick LLP Full time

Job Description:

The role of Web Applications Support Analyst is a key part of our team, providing remote support and maintenance of our live applications. As a fully remote position, you will be working closely with our internal DevOps and Development teams to ensure seamless application performance.

Responsibilities:

  • Provide technical support for web applications, Linux, and SQL
  • Support on-premise, cloud, and hybrid infrastructure environments
  • Work with CRM or ITSM tools such as ServiceNow
  • Apply knowledge of DevOps and Agile methodologies
  • Use SQL queries and tables to troubleshoot issues
  • Previous experience in ITIL environments is an asset

Requirements:

  • Minimum 3 years of experience in supporting web applications, Linux, and installation
  • Ability to analyze system logs and troubleshoot issues
  • Knowledge of DevOps and Agile methodologies
  • Experience working with CRM or ITSM tools such as ServiceNow
  • Previous experience in ITIL environments is an asset

What We Offer:

  • Fully remote working environment with occasional office visits
  • Base salary range of £30-£35K depending on experience
  • Great benefits package including 25 days holiday rising to 27 days per annum after 3 years
  • Pension plan, private healthcare, group life assurance, and income protection cover
  • Free eye tests and flu vaccine vouchers for all staff
  • Cycle to work scheme for bikes
  • Interest-free rail season ticket loan

About Us:

Scott Merrick LLP is a leading provider of Real Time solutions for transport management, utilizing leading-edge technology to connect people while reducing harm to the climate. We deliver technology into complex operations to improve performance and fuel efficiency.

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