Senior Performance Engineer

4 weeks ago

London, Greater London, United Kingdom American Express Services Europe Limited Full time

{"h1": "Senior Service Assurance Engineer II", "p": "As a key member of our Mission Control organization, you will play a critical role in providing enterprise services to ensure high levels of product availability for our customers and partners. Your expertise in performance troubleshooting and tuning, as well as your experience with high availability solutions, will be essential in driving resolution and ensuring the smooth operation of our systems.", "ul": [{"li": "Onboarding new technologies and ensuring seamless integration"}, {"li": "Leading teams to drive resolution and incident communications"}, {"li": "Collaborating with cross-functional teams to identify and mitigate application/infrastructure risks"}], "h2": "Minimum Qualifications", "ul": [{"li": "Bachelor's Degree or equivalent in computer science, computer science engineering, or related technical experience"}, {"li": "4+ years of varied experience in software engineering or service delivery"}, {"li": "Experience with identifying application/infrastructure risks and mitigation strategy"}, {"li": "Performance troubleshooting and tuning experience"}, {"li": "Solid understanding of ITIL (Event, Incident, Release, Problem, and Knowledge Management)"}], "h2": "Preferred Qualifications", "ul": [{"li": "DevOps knowledge for highly available IT infrastructure"}, {"li": "Building live production APIs and services"}, {"li": "Familiarity with Agile or other rapid application development methods"}, {"li": "Hands-on expertise with application design, software development, and automated testing"}], "h2": "What We Offer", "ul": [{"li": "Comprehensive medical, dental, vision, life insurance, and disability benefits"}, {"li": "Flexible working model with hybrid, onsite, or virtual arrangements"}, {"li": "Generous paid parental leave policies"}, {"li": "Free access to global on-site wellness centers"}, {"li": "Free and confidential counseling support through our Healthy Minds program"}, {"li": "Career development and training opportunities"}], "h2": "American Express is an Equal Opportunity Employer", "p": "We are committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives."}

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