Global Field Service Technician
7 days ago
Technical Support Specialist Job Description:
CBSbutler Holdings Limited trading as CBSbutler is seeking a skilled Technical Support Specialist to provide field support to our customers worldwide.
About You:
- You must have experience of complex systems maintenance with electrical and mechanical assembly tools within the military for naval, army, or air force
- Electronics knowledge is essential
Main Responsibilities:
- Providing technical support to customers worldwide
- Installation of new products at customer sites
- After sales support and servicing to customers
- Generating post site visit reports with clear analysis of situation to include any recommendations and/or future actions in a clear and well-structured format
- Strip-down/survey, repair, and test allocated customer repair returns
- Testing and evaluating potential new equipment, sensors/cameras etc. with Sales and Engineering teams
- Preparation of risk assessments and SSOW's for installation/commissioning activities
- Identify and support continuous improvement initiatives within the Customer services functional area
Key Requirements:
- £38,000 - £40,000 per annum salary package
- Strong electronics knowledge
- Experience of complex systems maintenance
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