Fibre Network Specialist

5 days ago


London, Greater London, United Kingdom Comex 2000 UK Ltd Full time

Job Title: Fibre Network Specialist

About the Role

The Fibre Network Specialist is a customer-facing field-based role responsible for the installation of Fibre to the Home broadband services to residential customers.

This role requires high levels of customer service and producing a quality service, ensuring all activities are carried out in line with Health and Safety standards, including daily checks to ensure safety.

Main Responsibilities:

  • Installation of FTTH broadband services to residential premises, including external and internal cabling work.
  • Working at heights up to 15 metres, including working on telegraph poles and ladders.
  • Delivering professional and quality customer service.
  • Self-auditing work to ensure it meets all company and client standards.

Requirements:

  • A Full UK Driving License is essential due to the field-based nature of the role. Candidates must have held this license for 1 year and have a maximum of 6 points.
  • Full training will be provided to the right candidate. However, candidates with experience working on the BT Openreach network and holding NRSWA Street Works qualifications are desirable.
  • Effective communication and professionalism when interacting with customers and clients.
  • Proactive problem-solving with Team Managers.
  • Ability to take direction from management and complete tasks efficiently.
  • Dedication to delivering high levels of customer service.
  • Flexibility to work outside of core hours.
  • Proficiency in using technology, including devices and apps.

Salary and Location:

We offer a competitive salary of £45,000 - £60,000 per annum, depending on location and experience.



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