Fibre Broadband Network Specialist

6 days ago


London, Greater London, United Kingdom Comex 2000 UK Ltd Full time
About the Role

We are seeking an experienced FTTH Engineer to join our team at Comex 2000 UK Ltd. As a Fibre Broadband Network Specialist, you will play a crucial role in delivering high-quality fibre broadband services to residential customers.

Key Responsibilities
  • Install and maintain fibre broadband services to residential premises, including external and internal cabling work.
  • Work at heights up to 15 metres, ensuring safe working practices.
  • Deliver exceptional customer service, responding to customer queries and resolving issues efficiently.
  • Conduct self-audits to ensure all work meets company and client standards.
  • Adhere to Health and Safety guidelines, performing daily checks to guarantee a safe working environment.
Requirements
  • A full UK driving license is essential for this field-based role, with a maximum of 6 points on your license.
  • You will receive comprehensive training, but experience working on the BT Openreach network and holding NRSWA Street Works qualifications are desirable.
  • Excellent communication skills, both written and verbal, are necessary for effective collaboration with customers and clients.
  • You must be proactive in resolving engineering obstacles, working closely with Team Managers.
  • The ability to take direction from management and complete tasks efficiently and timely is essential.
  • Dedication to delivering high levels of customer service is vital for success in this role.
  • Flexibility to work outside of core hours is required.
  • Proficiency in using technology, including devices and apps, is necessary for the position.

Salary: £35,000 - £45,000 per annum, dependent on experience.



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