Fashion Brand Supervisor

2 weeks ago

Portsmouth, Portsmouth, United Kingdom PVH Full time

About the Role

The Supervisor plays a key role in achieving store standards at PVH. They lead by example, embracing our entrepreneurial spirit and inspiring their teams through passion and belief in our brands.

Responsibilities include:

  • Ensuring the efficient running of the shop floor to achieve high levels of customer service, sales, and profit.
  • Supporting the management team in managing personnel, product, and merchandising functions, business processes, and results for the store.
  • Participating in weekly management meetings and other staff meetings.
  • Clearly communicating marketing and sales promotions to staff.
  • Driving shop floor sales and exceeding store targets through motivating the team to achieve these goals, while offering customers an exemplary store journey.
  • Fostering a positive store experience by treating all customers and colleagues fairly and consistently.
  • Supporting the team in delivering the business strategy and ensuring everyone has received consistent training on product knowledge and store maintenance.
  • Achieving company standards and goals for personal sales results, including sales versus budgets, sales per hour, and units per transaction.
  • Performing manager-on-duty functions, managing store opening and closing functions, and the sales floor.
  • Focusing staff on the importance of quality relationships with internal and external customers.
  • Ensuring staff accountability for building a repeat customer base by providing all customers with spirited service.
  • Ensuring "door to floor" best practices with visual merchandising directives for sales floor and back room are being executed, and continually reviewing these to ensure consistency.
  • Working with the management team to build a talent pool for key positions, including possible successors.

About You

  • You'll have a previous track record of supervisory or specialist roles within a premium or luxury brand.
  • You'll have previous people management experience with the ability to resolve conflict and unproductive disagreements.
  • You'll be an effective communicator with the ability to build relationships with ease.
  • You'll be a team player who recognizes and celebrates the contributions and achievements of others.
  • You'll be confident in giving feedback that promotes positive behavioral change.
  • You will work well with change, being able to quickly adapt and work with pace.
  • You will be energetic and authentic, showing a clear presence on the shop floor.
  • You'll approach all issues with a 'can do' approach and act with initiative to find in-store solutions.

About What We Offer

At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind, and flexibility designed to support our associates – both at home and at work.

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.

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